Goals: Our goal is to aide our customers and guests on their journey to successfully gather information and transact business through our website. We seek to design, create and update digital content that conforms to applicable accessibility laws and regulations in accordance with the World Wide Web Consortium’s Web Content Accessibility Guidelines, (“WCAG”) level A and AA or it’s most current version.

Commitments: Our values inspire our commitment to operate responsibly and ethically, with integrity, fairness and trust. As part of that commitment, we’re working on adding more accessibility tools and features to improve our site.

We are happy to assist you by providing additional product information and help with any transaction support that you may need in a method that is accessible to you. Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software or captions for videos. We value you as a visitor of our site and a potential customer of our business.

As a small business we are proud of the efforts we’ve made thus far, but we know we have more work to do. Our online content is a work in-progress on many fronts, websites, mobile sites and all digital offerings. Thank you for allowing us to grow and work to make the site experience better with time.

We welcome feedback about your experience and your thoughts on our overall design. Please contact us directly if you have questions, comments and/or find something that needs to be addressed immediately. You may use the form below or email us: info@ellieshai.com